Apartment Renters Experience Report

Focus and Purpose
• Comprehensive renter experience
• Actionable improvement areas
→ Broad insights
Coverage
• End-to-end renter touchpoints
• Website, calls, leasing
→ All-encompassing
Insights
• Specific improvement suggestions
• Easy to implement
→ Highly actionable
Pricing Model
$495 flat rate
Key Strengths
  • Comprehensive renter-centric view
  • Measurable improvement roadmap
  • 100% satisfaction guarantee

Apartment Mystery Shopping Report

Focus and Purpose
• Leasing professional performance
• First impressions and interactions
→ Targeted insights
Coverage
• Leasing professional interactions
• Prospect tours
→ Specific areas
Insights
• Performance blind spots revealed
• May need further analysis
→ Moderately actionable
Pricing Model
Variable pricing per evaluation
Key Strengths
  • Unbiased evaluation
  • Enhances prospect interactions
  • Long proven method in multifamily
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    Apartment shopping, Apartment Mystery Shops, Apartment renters Journey A person with years of experience uses a laptop displaying floating digital analytics and immersive data visualizations, seamlessly crafting a comprehensive report. Multifamily Journey Lens CX for the Apartment Industry

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