Apartment Renters Experience Report
Focus and Purpose
• Comprehensive renter experience
• Actionable improvement areas
→ Broad insights
• Actionable improvement areas
→ Broad insights
Coverage
• End-to-end renter touchpoints
• Website, calls, leasing
→ All-encompassing
• Website, calls, leasing
→ All-encompassing
Insights
• Specific improvement suggestions
• Easy to implement
→ Highly actionable
• Easy to implement
→ Highly actionable
Pricing Model
$495 flat rate
Key Strengths
- Comprehensive renter-centric view
- Measurable improvement roadmap
- 100% satisfaction guarantee
Apartment Mystery Shopping Report
Focus and Purpose
• Leasing professional performance
• First impressions and interactions
→ Targeted insights
• First impressions and interactions
→ Targeted insights
Coverage
• Leasing professional interactions
• Prospect tours
→ Specific areas
• Prospect tours
→ Specific areas
Insights
• Performance blind spots revealed
• May need further analysis
→ Moderately actionable
• May need further analysis
→ Moderately actionable
Pricing Model
Variable pricing per evaluation
Key Strengths
- Unbiased evaluation
- Enhances prospect interactions
- Long proven method in multifamily
